Meru County integrates ICT into service delivery

Meru County integrates ICT into service delivery    

Post by Dorine.

The Meru County Government has embarked on a program of integrating ICT in its provision of services to the residents to foster faster growth and development.

According to CECM Lands, Planning and ICT Martin Bikuri plans are underway to install ICT infrastructure to make public services easily accessible through online business licensing, e-payments, lands management and increased citizen participation.

"The first step has been to re-design Meru county website, increasing connectivity in the offices, and mapping of the sub-county headquarters coordinates", said Bikuri.

This financial year the Meru county government will train staff to impart I.C.T skills and conduct public training for youth innovation.

The government will also develop a land information management system and install an I.C.T help desk with a call centre to enhance service delivery.

Bikuri said in the current economic set up modern technology is necessary because it gives upcoming entrepreneurs the cutting edge.

The department has prepared a draft I.C.T policy that will guide the transformation of I.C.T in the county to ensure the provision of adequate resources in order to implement appropriate and reliable Infrastructure, confidentiality, authentication, accessibility and integrity of information.

The ICT department has taken an active role by having the ICT standards draft policy to define security policies that will act as a guideline to all users

"All organisations these days needs not only to manage mobile security risks as employees connect mobile devices to the county LAN hence the need for better control over the devices that connect to their networks so as to keep a tight rein over corporate data.’

The ICT department has also improved its network security by installing firewalls for enhanced data security so as to prevent possible compromise and security breaches resulting from intentional, within, outside, or drive-by installation of rogue software which could be used to syphon information into the wrong hands.






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